Admin Assistant

Role overview

Responsibilities

• Provide administrative and clerical support to the Care Provider and Operations teams.
• Maintain care provider records, staff files, trackers, and databases.
• Coordinate schedules, bookings, assignments, and availability.
• Communicate with care providers, clients, and internal departments about bookings and operational updates.
• Assist with onboarding documentation, employment records, and follow-ups; monitor attendance, hours, trial periods, and staff records.
• Prepare daily, weekly, and monthly reports; respond professionally to emails, phone calls, and administrative inquiries.
• Follow up on pending documents, confirmations, and operational matters.
• Keep records accurate, confidential, and properly maintained; perform other duties assigned by management.

Requirements and qualifications

• Previous experience in administration, coordination, or office support is preferred.
• Experience in childcare, home care, recruitment, or staff scheduling is advantageous.
• Good written and verbal communication skills in English.
• Basic to intermediate computer skills, including Microsoft Excel, Word, and email.
• Strong organizational skills and attention to detail; ability to multitask, prioritize, and meet deadlines.
• Ability to work independently and as part of a team; professional attitude, reliability, and willingness to learn.

Preferred skills

• Experience maintaining trackers, spreadsheets, and employee records is preferred.
• Ability to coordinate multiple staff schedules and bookings is preferred.
• Good follow-up and problem-solving skills are preferred.
• Ability to handle confidential information responsibly is preferred.

What the employer offers

• Opportunity to work in a professional care services environment.
• Exposure to administrative operations, staff coordination, and scheduling.
• Supportive and collaborative working environment.

Pay

• AED 1,700–3,000 per month.

Workplace and employment

• Employment type is full-time.
• Work location is in person.