Accounts Manager (Marine, Oil & Gas (Engine Unit)

About This Role

Job Summary : Manages customer relationships to achieve sales goals and executing sales plans within an assigned sales territory or account in a business to customer environment.

Main Requirements:

• 6-8 years of experience in Sales, preferably 3-4 years in front end sales of engines, power units or marine generators directly with Marine and Oil & Gas customers (B2C).
• Bachelor's Degree – Mechanical/ Marine Engineering, MBA is an advantage
• Knowledge of GCC/ME market
• Proven track record of managing key accounts and achieving revenue targets.
• Strong professional network with shipyards and oil & gas well services companies in the region.
• Excellent communication, negotiation, and relationship-building skills.
• English language is must, Arabic will be advantage
• Ability to work independently and drive results in a fast-paced environment.
• Familiar with CRM software like Sales Force & SAP.

Key Responsibilities:

• Sells company products and services by developing new prospects and accounts.
• Achieves sales targets and ensures customer satisfaction.
• Develops relationships to generate customer goodwill and loyalty.
• Conducts negotiations according to company guidelines. Identifies, researches, and contacts prospective customers and builds positive relationships that will generate future sales and repeat business.
• Responds to customer concerns about the company and its products.
• Provides leadership and mentoring to less experienced sales representatives. Drives utilization of Cummins tools and processes (i.e. Customer Relationship Management, Customer focus Six Sigma).
• Dedicated sales hunter to spearhead growth in the Marine and Oil & Gas sectors.
• Leverage his / her established network of marine operators, shipyards, and oil & gas service companies to drive sales growth and expand market presence.
• Develop and execute key account strategies to grow revenue across marine and oil & gas segments.
• Build and maintain strong relationships with shipyards, offshore operators, and well servicing companies.
• Identify new business opportunities and manage the full sales cycle from prospecting to closing.
• Collaborate with internal teams to deliver tailored solutions that meet client needs.
• Monitor market trends, competitor activities, and customer feedback to inform strategy.
• Ensure customer satisfaction and act as the primary point of contact for strategic accounts.

Competencies:

• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Ensures accountability - Holding self and others accountable to meet commitments. Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Persuades - Using compelling arguments to gain the support and commitment of others. Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.
• Articulating Value Proposition - Interprets internal and external customer needs based on relevant application; explains and demonstrates products, solutions, and services to distinguish strengths and weaknesses to meet customer's specific needs to differentiate against competition
• . Developing Account Strategy - Determines current status of account in terms of relationship, financial, product competitiveness, barriers, quality, and service and defining desired future state by balancing customer requirements and business capabilities in order to define achievable targets aligned with the business strategy.
• Intuitive Listening And Adapting Solutions - Translates needs, expectations, or asks from customers, stakeholders, etc. into actionable solutions through active listening and intuition; chooses or produces solutions (e.g. process change, tool, product, service, etc.) to meet or exceed the customers’ or stakeholders’ needs or expectations or to provide value.
• Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns.
• Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives.