Account Optimization Manager
Role Overview
The Account Optimization Manager optimizes competitiveness, availability, and commercial performance across an assigned portfolio of hotel partners.
The role strengthens supplier relationships, negotiates improved commercial terms, and uses data-led decisions to improve platform product performance.
Key Skills for This Role
Full Job Posting
Role overview
The Account Optimization Manager optimizes competitiveness, availability, and commercial performance across an assigned portfolio of hotel partners.
The role strengthens supplier relationships, negotiates improved commercial terms, and uses data-led decisions to improve platform product performance.
Key responsibilities
- Manage hotel-partner relationships to drive commercial growth and performance.
- Renegotiate agreements and conditions to improve availability, offers, rates, and inventory loading.
- Analyze performance data and dashboards to prioritize portfolio improvements.
- Secure additional hotel offers, promotions, and inventory.
- Coordinate strategies and market intelligence with the Contracting Manager.
- Communicate proactively with partners and serve as their primary contact.
- Monitor supplier performance and implement corrective or growth actions.
- Maintain accurate commercial conditions and hotel content in internal systems.
- Support business targets through account management and supplier engagement.
Required skills and experience
- Proven experience in account management, contracting, sales, business development, or supplier relationship management in travel, hospitality, or online travel.
- Strong negotiation skills and commercial-agreement and supplier-partnership experience.
- Ability to analyze performance data and turn insights into commercial strategies.
- Experience with KPIs, dashboards, and data-driven decisions.
- Strong relationship-building, stakeholder management, communication, and influencing skills.
- Organization and ability to manage multiple accounts and priorities.
- Cross-functional collaboration and a results-driven focus on revenue growth and supplier performance.
About HBX Group
HBX Group connects travel businesses across accommodation, transport, activities, and payments, serving hotel partners and travel-industry clients worldwide.
The company describes itself as technology-driven and customer-first, with a global approach and local presence.
Work environment and opportunities
- The company describes an innovative, engaging, and multicultural environment.
- The role offers opportunities to build international business relationships and develop a career locally or at other company locations.
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