Account Optimization Manager

About HBX Group

Role summary

Key responsibilities

• Manage and develop hotel-partner relationships to drive commercial growth and performance.
• Renegotiate commercial agreements and contracting conditions to improve availability, promotional offers, best available rates, and inventory loading.
• Analyze performance data and dashboards to identify opportunities and prioritize actions.
• Secure additional offers, promotions, and inventory from hotel partners.
• Coordinate strategies and market intelligence with the Contracting Manager and execute commercial initiatives.
• Maintain ongoing partner communication and act as the primary point of contact.
• Monitor supplier performance and implement corrective actions or growth initiatives.
• Keep commercial conditions and hotel content accurate in internal systems; support business targets through account management and supplier engagement.

Required skills and experience

• Proven experience in account management, contracting, sales, business development, or supplier relationship management within travel, hospitality, or online travel.
• Strong negotiation skills and experience managing commercial agreements and supplier partnerships.
• Ability to analyze performance data and turn insights into actionable commercial strategies.
• Experience with KPIs, dashboards, and data-driven decision-making.
• Excellent relationship-building and stakeholder-management skills.
• Strong communication and influencing skills, including confidence engaging external partners.
• Organization and ability to manage multiple accounts and priorities simultaneously.
• Collaborative experience working cross-functionally toward shared business objectives.
• Results-focused approach to revenue growth, supplier performance, and commercial optimization.