Account Manager - Social & Influencers

Overview

Client & Account Management

• Own day-to-day client communication across a portfolio of social media accounts & influencer marketing campaigns.
• Build and manage content calendars across Instagram, TikTok, Facebook and LinkedIn
• Write captions and post copy aligned to brand tone of voice and guidelines
• Manage internal review processes, client approvals and content amends
• Ensure all content is delivered on time, to brief and to the standard clients expect
• Proactively flag risks, delays or scope creep in collaboration with AD.

Influencer Marketing

• Lead influencer campaigns end to end from casting and outreach to contracting, briefing and delivery
• Build and maintain a database of creators across relevant markets and categories
• Manage influencer relationships, deliverables and timelines autonomously
• Ensure all content aligns with brand guidelines and campaign objectives before going live
• Track and report on influencer performance and surface insights to the team and clients using our influencer marketing tools

Content Production & Shoots

• Support content production planning including production decks, schedules and shot lists
• Attend shoots when required and assist with on-the-ground direction and capture
• Manage asset delivery post-shoot including organisation, selects and client submissions
• Coordinate with videographers, photographers and in house teams as needed

Content Scheduling & Publishing

• Oversee scheduling and publishing of approved content using social media management tools
• Quality-check all posts before publishing formatting, tagging, captions, links
• Ensure accuracy and consistency across platforms and campaigns

Reporting & Performance

• Track core performance metrics including engagement, reach and content performance
• Contribute observations and recommendations to reporting not just raw data
• Support monthly and quarterly reporting cycles with client-ready insights

Community Management

• Monitor comments, messages and mentions across managed accounts
• Coordinate responses in line with brand tone of voice and agreed guidelines
• Escalate sensitive issues or enquiries appropriately and promptly

Techne

• Work on high-profile, international hospitality and luxury clients.
• Be hands-on with real content production, not just scheduling.
• Learn directly from senior leadership in a growing agency.
• Travel opportunities in GCC, UK and Europe for client projects.
• Gain exposure to social strategy, influencer marketing and content production.
• Remote-first setup with meaningful on-site work where it adds value.
• This role is central to how we build out the Dubai team and deliver exceptional work for our growing UAE and GCC portfolio.
• We re looking for someone who can take real ownership of client accounts from day one.
• You'll be working closely with the Social & Influencer Lead and the broader team across London, Europe and Dubai with the opportunity to grow as the agency scales.
• We value initiative, problem-solving, and people who actively look for better, faster, and smarter ways to work.