Account Manager - MEA Learning

Job Description

About the Role

• The Account Manager is responsible for managing and retaining a portfolio of institutional accounts, driving revenue growth through relationship building, strategic account planning, and consultative sales approaches.
• This role requires deep understanding of customer needs, data-driven decision making, and the ability to identify cross-selling opportunities learning products.
• The primary focus of this role would be for higher education products and portfolio.
• How you will make an impact:
• Drive growth across the assigned territory by achieving and exceeding annual sales targets for Wiley’s print and digital solutions
• Build and manage strong relationships with academic institutions, resellers, and new prospects to expand adoption and renewals
• Promote front‑list and digital products, with a strong focus on supporting digital transition in Higher Education
• Develop and execute territory sales plans, managing pipeline activity, forecasting, and reporting against targets
• Represent Wiley products commercially, present proposals, and negotiate terms to close new and renewal business
• Gather and share market intelligence, customer feedback, and competitor insights to inform internal teams
• Collaborate closely with sales, marketing, customer service, and digital teams to deliver a strong customer experience
• What we look for:
• Bachelor’s degree (BA/BS)
• Previous sales experience within publishing or education-focused industries
• 3-5+ years of experience hitting targets and managing strategic account
• Strong knowledge of academic institutions and the Higher Education market
• Working knowledge of digital books, formats, and industry sales models
• Proficiency in MS Office applications
• Strong written and verbal English communication skills
• High level of initiative, organisation, and attention to detail
• Ability to travel regularly across the assigned territory
• Proven success in exceeding financial sales goals using a consultative sales approach
• Proficiency in additional languages, particularly Arabic or Russian, is desirable.
• We power infinite possibilities.
• For more than 200 years, we've transformed knowledge into discoveries that shape the world.
• Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.
• We're not just observers of progress.
• We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
• Here, your talent matters.
• Your ideas have room to grow.
• And your work creates breakthroughs that can change everything.
• Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.
• We are proud that our workplace promotes continual learning and internal mobility.
• Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees.
• We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
• We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package.
• It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
• Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.
• When applying, please attach your resume/CV to be considered.
• #LI-SC