Account Manager (Arabic Speaking)

We’re Doctify

About The Role

• We’re looking for a commercially driven Account Manager (Arabic Speaking) to join our team.
• You will use your proven experience to take ownership of a portfolio of accounts, data tasks, speaking to our existing customers, and ensuring they’re engaged with the Doctify platform.
• This role sits within an existing, energetic, and hardworking team.
• Initially, you will be learning more about the product (front and back-end), and platforms we use internally, e.g., industry-leading CRM and customer tools such as Salesforce.
• You will be provided with training in order to be successful at your job - just arrive with an appetite to learn!
• You’ll be responsible for
• Offering a premium experience for our clients by thoroughly understanding their business goals and ensuring that Doctify meets them
• Building relationships with your portfolio of clients, ensuring their overall satisfaction with our software and increased revenues
• Conducting client meetings over the phone, virtually and in person
• Acting as a trusted advisor, advocating client needs across our client base and internally
• Conveying the best practice examples that drive ROI and increased engagement
• Developing strong relationships with our internal teams to support your accounts

About You

• Fluency in Arabic
• You will have proven experience within account management, sales, or a similar field
• You love tackling difficult challenges, with a positive attitude and always strive to find the best solution for the client
• You have a commercial-focused mindset, whilst keeping the customer at the core of everything you do
• You thrive working in a fast-paced environment and have an open mind when it comes to the changing environment a scale-up can sometimes bring
• You possess natural communication skills, and you are not afraid of phone, virtual and in-person engagement

What We Offer

• At Doctify, we shape careers with purpose.
• Our benefits are designed to fuel your growth, flexibility, and wellbeing.
• 🌴 Time off, flexibility & balance
• 30 days annual leave, earning up to 32 days leave with tenure
• Hybrid working model

• Enhanced Parental Leave

• 2 weeks Peternity Leave to welcome your newest furry family member
• Health insurance
• ⭐ Setting you up for success
• Competitive, benchmarked compensation (base salary plus commission)
• 3-month immersive onboarding experience
• Ongoing learning through expert-led sessions, leadership insights, and soft-skill development
• Clear internal mobility pathways to accelerate your career

💙 The Uniquely Doctify Experience

• Daily team huddles to connect, share wins and spark ideas
• Regional Lunch Clubs & team socials powered by our Fun Police
• Quarterly Doctifier nominated Impact Awards
• Employee referral bonus: £700 (or local equivalent) per hire
• 🌍 Our Commitment to DEIB
• Diversity, equity, inclusion and belonging aren’t just values.
• They’re at the core of what makes us Uniquely Doctify.
• These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life.
• As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other.
• We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.
• We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process.
• If you require any adjustments, we’re happy to discuss how we can support you.
• You can contact us at hiring@doctify.com.