Account Manager
Skills
About This Role
Job Profile
Vista is the world’s leading global business aviation company, providing worldwide business flight services through its network of subsidiaries and a team of over 4,000 experts.
A global group headquartered in Dubai, Vista integrates a unique portfolio of companies to offer asset-free services that cover all key aspects of business aviation, including guaranteed and on-demand global flight coverage, subscription and membership solutions, and trading and management services.
A career at Vista means stepping into an environment where you’re trusted with real autonomy and responsibility from day one.
Whether you're keeping our aircraft airworthy, flying our clients across the globe, or working in one of our corporate teams, you’ll move fast, deliver impact quickly, and grow through hands‑on learning and close collaboration within a supportive global community.
You’ll play an active role in shaping a transforming organization by improving processes, challenging norms, and driving meaningful change.
And throughout, you’ll take pride in making the impossible possible for a worldwide client base.
Together you’ll build something extraordinary alongside colleagues who navigate challenges together, celebrate progress, and consistently raise the bar.
Your Responsibilities
- As a Account Manager you will be are responsible for developing relationships with current clients via phone/email outreach as well as utilising a clients network to introduce new clients to Vista.
- Sales Consultants work closely with a regional group of New Business Sales people to manage and build their teams book of business while improving their own sales capabilities.
- This position is a stepping stone to become a Director of Sales and managing your own book of business.
- Manage and grow a database of Prospects withing Vista’s CRM system
- Book 1 st Meetings for Program prospects with your Sales Vice President, sell charter flights & XO memberships to new clients.
- Collaborate with a regional account management team to help grow your regions book of business
- Preparing tailored email cadences and outreach sequences to drive client/prospect interaction.
- Handling incoming call and email requests from customers.
- Conducting research to better improve the CRM database and build richer profiles to understand client’s needs.
- Ensuring the database is accurate and up-to-date at all times – including logging calls, emails and information after sales meetings.
- Reaching out to previous members and lost sales opportunities to learn more about the accounts and rebuild relationships.
- Understanding customer trip needs and articulating options that best suit their requirements.
- Maintain continued customer contact post-sale to ensure efficient and effective account management.
- Providing weekly & monthly KPI reports – including lead source tracking, calls made, emails sent, meetings set, activities accomplished and closed/won deals.
Required Skills, Qualifications, And Experience
- Previous Sales experience in inbound or outbound selling
- Strong understanding of CRM (Salesforce & Salesloft) and sales pipeline management
- Comfortable with presenting and selling to HNWI’s and C-suite executives.
- Organized and self-motivated
- Excellent oral and written communication skills with a proactive approach to problem solving.
- Comfortable with a fast-paced sales environment and capable of prioritizing competing needs
- Previous experience in the aviation industry is not required but desired.
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