Account Manager (Bilingual – English & Arabic)

Role Overview

Key ResponsibilitiesClient Relationship Management

• Serve as the **primary point of contact** for assigned clients
• Build and maintain **strong, long-term client relationships**
• Understand client objectives and translate them into actionable strategies
• Lead client meetings, presentations, and performance reviews

Project & Campaign Management

• Coordinate with **creative, content, performance, and production teams**
• Ensure timely delivery of **content calendars, campaigns, and deliverables**
• Monitor project timelines and manage approvals
• Maintain high standards of **quality control and brand consistency**

Strategic Planning

• Contribute to **social media strategies, campaign ideas, and brand positioning**
• Identify opportunities for **upselling and cross-selling services**
• Analyze campaign performance and provide **actionable insights**

Performance & Reporting

• Track KPIs such as **engagement, reach, leads, and conversions**
• Prepare and present **monthly performance reports**
• Ensure alignment with agreed **SLAs and deliverables**

Internal Coordination

• Work closely with **Social Media Managers, Designers, Copywriters, and Performance Marketers**
• Ensure clear communication between internal teams and clients
• Manage feedback loops and revisions efficiently

Requirements

• **Fluency in English and Arabic (spoken & written)** – Mandatory
• Bachelor’s degree in **Marketing, Business, Communications, or related field**
• **2–5 years of experience** in account management or client servicing (agency experience preferred)
• Strong understanding of **digital marketing (social media, paid ads, content, branding)**
• Excellent **communication, presentation, and negotiation skills**
• Ability to manage **multiple clients and projects simultaneously**
• Proficiency in tools like **Meta Business Suite, Google Analytics, CRM systems, and project management tools**

Key Skills

• Client servicing & relationship building
• Strategic thinking
• Problem-solving mindset
• Time management & multitasking
• Attention to detail
• Cultural awareness (GCC market understanding is a plus)

What We Offer

• Opportunity to work with **diverse brands across industries**
• Fast-paced, creative, and collaborative environment
• Growth opportunities within a **scaling agency**
• Exposure to **high-impact campaigns and premium clients**

Bonus (Preferred but Not Mandatory)

• Experience handling **UAE/GCC clients**
• Knowledge of **Arabic content tone and localization**
• Experience in **influencer campaigns and production shoots**
• Pay: AED4,000.00 - AED6,500.00 per month