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Ward Clerk

Victorian Government
Melbourne, AUS
Part-time
Onsite
Discovered 4 weeks ago
AdministrationMicrosoft OfficeWritten communicationVerbal communicationPatient-centred careMultitasking

Full Job Posting

Role overview

Ongoing part-time Ward Clerk position for 16 hours per week.

Provides administrative support across two specialist hospital wards on Saturdays and Sundays.

About Austin Health

Austin Health provides tertiary health services, health professional education, and research across three campuses in north-east Melbourne and statewide.

Ward areas

Ward 6 West is a specialist surgical ward for neurosurgical, vascular surgical, and ear, nose, and throat surgical patients.

Ward 6 East is a specialist medical ward caring for stroke, neurology, and epilepsy patients.

Responsibilities

  • Answer phone calls and relay messages.
  • Coordinate patient flow with the nurse in charge.
  • Maintain records and book appointments and patient transport.
  • Liaise with medical teams, nurses, patients, and visitors; assist with admissions, discharges, and daily ward operations.

Candidate requirements

  • Administration experience and skills in the Microsoft Office suite.
  • Excellent verbal and written communication with a patient-centred focus.
  • Motivation to learn and develop, remain calm under pressure, and multitask effectively.

Benefits

  • Salary packaging for living expenses, meals, and holiday accommodation.
  • Wellness initiatives, discounted fitness memberships, health insurance offers, and a wellbeing program.
  • Onsite childcare at Austin Hospital, public transport access, and parking options.
  • Mentoring and career development opportunities.

Application notes

  • Appointments are subject to a satisfactory National Police Check and, if required, a Working With Children Check.

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