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Walk-in Case Management Services Intern (Spring 2027)

International Rescue Committee
USA
Part-time
Intern
Hybrid
Discovered 5 days ago

Full Job Posting

Responsibilities

  • Under the direction of the intern’s supervisor, intern will assist clients remotely or in-person with key services such as activating EBT cards for food stamps, applying for Social Security cards, or obtaining Maryland ID cards.
  • Assist clients to coordinate transportation to medical and other required appointments.
  • In coordination with the walk-in team, conduct remote, office, home or community-based orientation sessions on topics such as opening bank accounts, using EBT cards at grocery stores, or using public transportation throughout Baltimore.
  • Assist with service documentation through case-notes and case file maintenance.
  • Other duties as assigned.

Qualifications

  • Prior experience and interest working with refugees and immigrants preferred.
  • Prior experience and interest in case management or social work preferred.
  • Ability to work independently and as a team member in a fast-paced and global environment.
  • Flexible and reliable, with outstanding attention to detail.
  • Strong problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box).
  • Fluency in English required. Bilingual ability in one of the predominant languages of the local client base is desired. Valid driver’s license, reliable access to a vehicle with current insurance and the ability to travel regularly throughout Baltimore preferred.
  • Position Details
  • IN-PERSON: Spring 2027 internships will be hybrid. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area.
  • DATES: Internships start with a required orientation on Wednesday, Jan 27th (approx. 9:30 AM – 3 PM). Regular weekly hours start the week of Jan 27th, 2027, and will continue through May 16th, 2027 (14 total weeks).
  • HOURS: Internships require a minimum of 15 hours per week for 14 weeks. Interns should be able to come to the office at least 3 days per week.
  • LAPTOP: Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.
  • REIMBURSEMENT: Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Spring 2027 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office
  • Application Process
  • DUE DATE: apply online at careers.rescue.org by 11:59 PM ET on Monday January 4th.
  • INTERVIEWS: Applicants selected for interviews will be contacted to schedule interviews beginning January 2026. Due to the volume of applications, only applicants who are selected for interviews will be contacted. Interviews will be conducted approximately January 4th through January 20th, 2027.
  • OFFERS: Applicants who have interviewed for positions can expect to receive a decision no later than 20th, 2027. Confirmations will be due at the latest by January 22nd, 2027.
  • Equal Opportunity Employer
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
  • This is an unpaid position and is not eligible for benefits.
  • Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
  • Cookies: https://careers.rescue.org/us/en/cookiesettings
  • Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Preferred Qualifications

  • Prior experience and interest working with refugees and immigrants preferred.
  • Prior experience and interest in case management or social work preferred.
  • Fluency in English required. Bilingual ability in one of the predominant languages of the local client base is desired. Valid driver’s license, reliable access to a vehicle with current insurance and the ability to travel regularly throughout Baltimore preferred.

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