Waiter/Waitress
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Key skills for this role
About the Role
Key Duties and Responsibilities Provide the highest level of customer service in a professional and hospitable manner. Maintain high standards of cleanliness and ensure the depa.
Key Skills for This Role
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Key Duties And Responsibilities
- Provide the highest level of customer service in a professional and hospitable manner.
- Maintain high standards of cleanliness and ensure the department/outlet is organized and presentable at all times.
- Work well individually and as part of a team, cooperating with serving and kitchen staff.
- Listen and respond to customer complaints, ensuring guest satisfaction.
- Always follow strict hygiene procedures and comply with Food & Beverage regulations.
- Display knowledge of the food, wine, and liquor menus to support smooth service.
- Perform standardized opening and closing procedures as outlined in the training manual.
- Respond to customer needs, issues, and comments, reporting relevant communication to Manager/Assistant Manager.
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