waiter/waitress
Role Overview
Provide customer service at the counter by taking orders, preparing bills, coordinating with the kitchen, and supporting smooth service operations.
This role does not involve table service or dining-area management.
Key Skills for This Role
Full Job Posting
Job purpose
Provide customer service at the counter by taking orders, preparing bills, coordinating with the kitchen, and supporting smooth service operations.
This role does not involve table service or dining-area management.
Key responsibilities
- Greet customers, help with menu selections, and take accurate orders at the counter or service point.
- Enter orders in the POS system, process payments, and pack takeaway orders to company standards.
- Coordinate with kitchen staff to support timely order preparation.
- Maintain a clean, organized service area and monitor product availability.
- Handle customer inquiries, feedback, and complaints professionally.
- Follow food-safety, hygiene, and company policies; assist with stock arrangement and inventory checks when required.
- Perform opening and closing duties as assigned by the supervisor.
Requirements
- High school education or equivalent.
- Previous café, bakery, kiosk, takeaway, or food-service experience is preferred.
- Basic knowledge of POS systems and cash handling.
- Good communication and customer-service skills; ability to work under pressure in a fast-paced environment.
- Neat appearance and professional attitude.
Skills and competencies
- Customer service, cash handling, POS operation, communication, teamwork, and time management.
- Food-safety and hygiene awareness and attention to detail.
Working conditions
- Standing for extended periods.
- Flexible shifts, including weekends and holidays.
- Fast-paced food-service environment.
Pay
- AED 1,800–2,200 per month.
Work location
- Work is in person.
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