VP of Product

Role Overview

Responsibilities

• Lead the definition, communication, and execution of the product strategy and roadmap, ensuring alignment with company goals, growth priorities, and market direction.
• Define clear product objectives, KPIs, and success metrics and ensure these are tracked, reviewed, and used to inform data-driven decisions.
• Prioritise initiatives and manage the product backlog to balance customer value, commercial outcomes, and technical feasibility.
• Oversee the full product lifecycle, including discovery, validation, design, development, launch, iteration, and optimisation.
• Develop high-quality product requirements, user stories, and acceptance criteria that clearly communicate scope, value, and expected outcomes.
• Partner closely with the Technology team to drive efficient delivery, ensuring timelines, dependencies, and resource allocation are well-managed.
• Build a deep understanding of customer needs, pain points, behaviours, and use cases through continuous discovery and research.
• Identify and execute opportunities to improve adoption, engagement, satisfaction, retention, and overall product performance.
• Lead the planning, coordination, and execution of product launches, ensuring operational readiness across internal teams.
• Represent the company in key customer, partner, and stakeholder conversations to gather insights and strengthen relationships.
• Lead, mentor, and support Product team members, ensuring clarity of ownership, high performance, and continuous development.
• Foster a product culture grounded in experimentation, evidence-based decision-making, and customer-centric thinking.
• Establish and maintain strong product governance, ensuring quality standards, risk management, and compliance with regulatory requirements where applicable.

Requirements

• 10 + years of product leadership experience, with a minimum of 7 years within B2B SaaS/Fintech.
• Proven experience owning product strategy and roadmap at company or business-unit level.
• Strong track record of successfully launching and scaling SaaS products.
• Solid understanding of software development processes and agile methodologies.
• Demonstrated experience in fintech is highly desirable.
• Experience working with accounting, payments, or expense management platforms is an advantage.
• Hands-on experience with Jira or similar product management tools.
• Bachelor’s degree in Computer Science, Information Technology, Business, or related field (MBA advantageous).