VP of Technology

Role Overview

Responsibilities

• Own technology strategy, architecture, engineering delivery, and platform operations.
• Ensure high availability, resilience, observability, and incident readiness across critical systems.
• Support the company’s cybersecurity posture across ISIEM, SOC, DLP, EDR/XDR, vulnerability management, penetration testing, threat modelling, monitoring, incident response, and security awareness.
• Lead the practical adoption of Agentic AI across engineering and technology operations.
• Strengthen security, compliance, audit readiness, access controls, data protection, and secure SDLC practices.
• Build and mature NOC/SOC capabilities, including monitoring, alerting, incident response, escalation, and post-incident reviews.
• Scale the platform and the technical team for geographical expansion, including multi-market readiness, localisation needs, regulatory expectations, and infrastructure scalability.
• Manage technical relationships with third-party providers of core services, including issuing processors, payment providers, banking partners, cloud vendors, security vendors, and integration platforms.
• Improve ownership models, documentation, Runbooks, SLAs, and operational accountability.
• Partner with Product, Finance, Operations, Risk, Compliance, and executive leadership.
• Reduce key-person dependency and help build a reliable leadership structure across engineering and operations.

Qualifications and Experience

• 10+ years Senior technology leadership experience in a roles VP Engineering/ Technology, Head of Engineering/Technology, or similar.
• Experience in fintech, specifically issuing, acquiring or banking is essential.
• Proven track record scaling reliable, secure, compliant production systems.
• Proven track record of the Agentic AI adaptation and productivity gain.
• Experience building engineering teams, technical operations, NOC/SOC processes, and delivery discipline.
• Experience with either ISO27001, SAMA, SOC2 and PCI DSS regulatory implementation and support.
• Strong understanding of cloud infrastructure, backend platforms, APIs, data systems, observability, disaster recovery and incident management.
• Experience working with third-party providers of mission-critical services.
• Ability to operate across strategy, architecture, execution, people leadership, and executive communication.