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Veterinary Clinic Manager

Micah Group
Abu Dhabi, UAE
Full-time
Senior
Onsite
Discovered 3 days ago
Veterinary clinic operationsTeam managementStaff scheduling and delegationSOP and workflow improvementAppointment and client-flow managementOperational KPI reporting

Full Job Posting

Role overview

An Abu Dhabi camel veterinary clinic seeks an experienced Clinic Manager to oversee daily operations and lead a multidisciplinary team.

The manager supports smooth clinic operations, high-quality client and patient care, and effective management of veterinary, nursing, and administrative staff.

Key responsibilities

  • Oversee clinic operations; lead, coach, schedule, delegate to, and monitor veterinary, nursing, and administrative teams.
  • Improve SOPs and workflows across reception, consultation, treatment, and follow-up; manage appointments, client flow, and waiting times.
  • Coordinate with clinical staff on case flow; monitor and report revenue, utilization, client feedback, and efficiency KPIs.
  • Manage medical-supply and equipment inventory and procurement, maintaining cost-effective stock control.
  • Ensure regulatory, quality, safety, and infection-control compliance; handle client escalations and complaints.
  • Support recruitment, onboarding, and staff training; contribute to campaigns, events, partnerships, and client engagement.

Candidate profile

  • Bachelor’s degree in business, veterinary or animal science, or a related field; relevant master’s degree is an advantage.
  • 5–7+ years in a veterinary or animal-farm setting, including at least 3 years in a supervisory or management role; proven veterinary-team management experience.
  • Strong leadership, organizational, and time-management skills; hands-on, solutions-oriented approach.
  • Strong client-service mindset and professional communication in English; Arabic is an advantage.
  • Comfortable in a fast-paced, client-facing environment with flexibility for clinic working hours.

Location and workplace

  • Based in Abu Dhabi, United Arab Emirates; this is an on-site position at the clinic.

Offer

  • Competitive salary and benefits package aligned with experience and market level.
  • Opportunity to contribute to a growing veterinary clinic focused on animal care and client satisfaction.

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