UX/Concept Designer

Build, Frontier Firm Live (FFL)

Location

**Why This Role Matters**

**What You Will Design**

• The user interface of the FFL platform, including layout, navigation, and interaction patterns, using a consistent design system
• End-to-end user journeys across the platform, from onboarding through everyday use
• Conversational and agent interaction patterns: how our AI agents communicate confidence, limitations, and handoff to a human
• Multilingual experiences, including Arabic, for agents and interfaces used across the region
• Prototypes and concepts that get tested and validated before engineering time is committed to building them

**What You Will Do**

• Design the FFL platform's UI and user journeys, working from concept through to build-ready handoff
• Design how our AI agents and AI Teammates communicate, including conversational flow, tone, and recovery when an agent gets something wrong
• Work directly with AI Engineers and the Integration Engineer to make sure your designs are technically implementable, not just visually appealing
• Maintain a design system and reusable component library for the FFL platform
• Run lightweight user research and usability testing to validate design decisions
• Design with Arabic and multilingual use in mind from the start, not as an afterthought translation pass
• ****What You Bring****
• A strong portfolio of UX/UI and concept design work that you can walk us through in detail. This is a hard requirement, applications without a portfolio will not be considered
• Demonstrable experience designing for software platforms, ideally SaaS, enterprise, or platform products
• Experience working with Microsoft technologies (Microsoft 365, Power Platform, or Copilot Studio interfaces). This is a hard requirement, given the Microsoft-first stack we build on
• Experience designing end-to-end user journeys, not just individual screens
• Strong communication skills, with demonstrable ability to work directly with engineers and technical architects through to delivery
• A working understanding of how frontend and backend systems interact, sufficient to design solutions that are realistic to build, not just visually appealing
• ****Nice to Have****
• Experience designing for AI, agent, or conversational interfaces, particularly where you have shaped how an AI system communicates with users
• Experience with dynamic, AI-generated, or personalised content design, where the interface adapts to model output rather than static content
• Arabic language skills, written and spoken. This is a strong advantage given our multilingual customer base and the need to design conversational patterns and user journeys that work naturally in Arabic, not just translated from English
• Based in Saudi Arabia, or willing to relocate
• Familiarity with accessibility standards for enterprise software
• ****How We Work****
• Sulava MEA is a Frontier Firm: fast, clear, and deeply collaborative.
• Our culture is built on trust, expertise, and action.
• We value people who think boldly, deliver impact, and raise the bar for modern AI engineering and the experiences we build on top of it.
• You will have access to top Microsoft expertise, MVP-level mentorship, ongoing learning opportunities, and projects that matter.
• Benefits include health insurance, flexible working arrangements, a professional development budget, and relocation support where applicable.

Additional Application Requirements

Optional Video Introduction

• Please include a link to a short video introducing yourself and your design approach.
• The video does not need to be professionally produced, a simple recording is perfectly fine.
• ****Our Interview Process****
• First interview: a portfolio review with the Head of Build and a member of the Build technical team, to understand your design thinking and how you have worked with engineers before
• Additional interview: may be required depending on what you showcase in your first interview
• Final interview: with the Head of AI Build at Sulava