UAE - Operations & Commercial Manager

About Inchcape Shipping Services

Role and contract

Key responsibilities

• Support daily port operations and planning for government and naval contracts; monitor service delivery and resolve or escalate issues.
• Coordinate sub-agents, suppliers, port authorities, and government stakeholders across regions.
• Support bid analysis, pricing, and cost benchmarking for government maritime tenders; coordinate teams and suppliers to meet naval requirements.
• Maintain competitor and operational data to support bidding and pricing decisions.
• Improve operational readiness and supply chain efficiency, including KPIs, logistics, warehousing, and vendor management.
• Track bid success, service quality, and cost performance; report operational performance, competitors, and market intelligence.

Candidate requirements

• Degree-level qualification from a reputable institution.
• At least 10 years of maritime industry experience, mostly in navy vessel operations, with exposure to services delivered to vessels in port.
• At least 5 years of experience handling naval vessel operations at port.
• Strong business acumen and understanding of government tendering and procurement processes.
• Competent user of Microsoft Office Suite, including Outlook, Teams, Excel, Word, and PowerPoint, and data analysis tools.

Benefits

• Benefits listed include life assurance, healthcare, career development and progression opportunities, values award events, and team-building days.

Application information

• Submit the application and CV in English.
• The employer does not provide visa sponsorship and cannot consider candidates who will require sponsorship now or in the future.