Transformation Manager

About the role

Requirements

• Experience and attributes
• Strong experience in enterprise transformation, programme/portfolio management and/or transformation integration in a complex, matrixed organisation
• Demonstrated experience coordinating transformation across multiple functions, programmes and/or countries
• Proven ability to partner with senior leaders and influence across organisational boundaries without formal authority
• Experience creating integrated portfolio visibility across milestones, dependencies, risks, decisions, capacity and readiness
• Experience in regional activation, change readiness, adoption and transition into BAU, not only project delivery
• Strong facilitation, communication, governance and executive-reporting skills, with the ability to simplify complex issues and present clear trade-offs
• Comfort operating in ambiguity and using modern collaboration, portfolio and AI-enabled tools to improve execution
• Core competencies
• Strategic and enterprise transformation thinking
• Stakeholder engagement, influence and executive communication
• Portfolio, project, governance, risk and dependency management
• Change leadership, readiness and adoption
• Cross-regional and cross-cultural collaboration
• Pragmatic problem solving and strong follow-through

Responsibilities

• Work alongside the accountable Program Manager to identify the wider regional transformation requirements and build them into the source plan
• Surface gaps or inconsistencies early and help resolve them across the Business Office, Product & Technology, functions and regions
• Act as the Transformation Office partner to the Regional SLT, connecting enterprise transformation priorities with regional priorities and business realities
• Provide clear visibility of what is changing, what matters next, where capacity or sequencing is constrained and where decisions or escalation are needed
• Support the Regional SLT to make informed trade-offs while preserving agreed enterprise outcomes and standards
• Own and actively manage the regional transformation board and portfolio view, including milestones, dependencies, risks, decisions, capacity and readiness
• Apply enterprise portfolio and PM standards proportionately and connect regional information into enterprise reporting and governance
• Translate enterprise models, processes, products/services, releases and ways of working into practical regional activation plans
• Alongside the Transformation Office Change and Communications Managers, assess readiness and absorbability across the combined change agenda, including capacity, capability, communications, training and leadership readiness
• Identify legitimate local variation and work with Change, Communications and functional teams to support adoption
• Coordinate with other Transformation Managers on shared transformations, dependencies, risks and common needs
• Connect Regional SLTs or delivery teams where priorities, capacity or sequencing cross regional boundaries
• Reuse effective practices and feed regional insight, lessons and issues back into enterprise decisions
• Ensure regional outcomes, adoption measures and value requirements are connected to enterprise transformation objectives
• Support clear transition into BAU, including local ownership, reinforcement and continuous-improvement mechanisms
• Escalate material barriers that could prevent intended business value from being realised