Program Manager

Key responsibilities:

• Utilize tools such as LinkedIn Talent Insights and MRA data to identify issues and provide suggestions related to requisition fulfillment challenges.
• Provide client decision support regarding appropriate worker classification.
• Provide clients with supplier optimization recommendations, and assist Supplier Relations with contract terminations as needed.
• Deliver supplier scorecards, and corrective actions or probation related to contract violations.
• Assist in qualifying suppliers and contract negotiations as needed to support programs.
• Identify and resolve issues that arise.
• Measure Maintain and monitor daily, weekly, monthly, quarterly reports to identify trends, gaps, opportunities.
• Work with client to monitor program satisfaction (stakeholders & hiring managers), provides order fulfillment coaching to team members.
• Work with client to monitor supplier satisfaction, provide necessary coaching to suppliers.
• Interpret data with market context and industry insights for client review.
• Provide updates and recommend best practices for program and/or system enhancements.
• Develop and manage projects related to program/team development and improvement
• Workplace Health, Safety, and Environmental Compliance:
• At Impellam, it is our moral obligation to safeguard each other, our customers, our temporary workforce and the environment by operating an injury-free, healthy workplace that minimizes our environmental impact.
• Impellam is committed to providing a safe and secure working environment to all employees and promote best practices.
• You will meet our HSE obligations by committing to:
• Seek to prevent injury to any employee, customer, worker, or contractor.
• Actively participating and completing compliance training as required.
• Consider the safety implications of decisions.
• Work experience and attributes:
• A high degree of impact with the ability to quickly build relationships and collaborate effectively across and within teams.
• Leads by example and drives team engagement spirit with a proven ability to recognize and encourage potential and to develop team through a variety of methods.
• Driven, dynamic, and innovative with a hunger to succeed.
• Excellent organizational and leadership skills.
• Excellent communication, interpersonal and presentation skills
• Ability to build strong third-party relationship given high level of industry aptitude.
• Thorough knowledge of market changes and forces that influence the talent market.
• Demonstrable analytical and problem-solving abilities.
• Ability to address the volume and strategy needed to support $30 million portfolio.
• Ideally experience in managing a contingent program in Canada and United States.
• Core Competencies:
• Open Communicator
• Strategic Thinker
• Relationship Builder
• Connected Collaborator
• Progressive Problem Solver
• Effective Delivery
• Customer Focused
• Resilient Performer
• This job description describes the principal purpose and main elements of the role. It is a guide to the nature and main duties as they currently exist but is not intended as a wholly comprehensive or permanent schedule and is not a contractual document. This document may be amended to meet the changing needs of the business.