Training Manager
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About the Role
Training Manager Job Summary The Training Manager is responsible for developing, implementing, and evaluating training programs for employees in the food industry.
Key Skills for This Role
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Job Summary
The Training Manager is responsible for developing, implementing, and evaluating training programs for employees in the food industry.
The role ensures that all staff are trained in food safety, hygiene standards, operational procedures, customer service, and company policies to maintain high-quality food production and service standards.
Key Responsibilities
- Training and Development
- Develop and implement annual training plans for all employees.
- Conduct training needs analysis and identify skill gaps.
- Design and deliver training programs for new hires and existing employees.
- Prepare training materials, manuals, presentations, and assessments.
- Coordinate onboarding and orientation programs for new employees.
Food Safety and Compliance
- Ensure all employees are trained on food safety standards, HACCP, and hygiene regulations.
- Conduct regular refresher training on food handling, sanitation, and workplace safety.
- Maintain compliance with local health authority and company requirements.
- Support internal and external food safety audits.
Operations Training
- Train employees on standard operating procedures (SOPs).
- Ensure consistent implementation of recipes, food preparation methods, and service standards.
- Coordinate cross-training programs to improve workforce flexibility.
- Monitor employee performance and recommend additional training when needed.
Performance Monitoring
- Evaluate training effectiveness through assessments, observations, and feedback.
- Track training attendance, certifications, and competency records.
- Prepare monthly training reports and KPI summaries for management.
- Recommend continuous improvement initiatives to enhance employee skills and productivity.
Leadership Development
- Identify high-potential employees for supervisory and management development programs.
- Provide coaching and mentoring to supervisors and team leaders.
- Support succession planning initiatives.
Qualifications
- Bachelor's Degree in Human Resources, Hospitality Management, Food Technology, Business Administration, or related field.
- Minimum 3–5 years of experience in training and development within the food industry, catering, restaurants, central kitchens, or food manufacturing.
- Knowledge of HACCP, ISO 22000, food safety regulations, and quality standards.
- Certified Trainer qualification is an advantage.
- Strong presentation and facilitation skills.
Skills
- Training delivery and facilitation
- Food safety and hygiene knowledge
- Leadership and coaching
- Communication and interpersonal skills
- Report preparation and data analysis
- Planning and organization
- Microsoft Office proficiency
- Work Location: Hybrid remote in Doha (Doha)
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