Traffic Manager - Production

Position Summary

Production Planning & Workflow Management

• Manage end-to-end production workflows across multiple content streams and projects.
• Develop and maintain production schedules, timelines, and resource allocation plans.
• Coordinate content requests and ensure proper prioritization based on business requirements.
• Monitor project progress and proactively identify bottlenecks, risks, and delivery challenges.
• Ensure all projects move efficiently through briefing, production, review, approval, and publishing stages.

Resource & Capacity Management

• Coordinate workload allocation across internal production teams including:
• Graphic Design
• Video Production
• Photography
• Motion Graphics

• Social Media Content

• Editorial Teams
• Monitor team capacity and recommend resource adjustments when necessary.
• Balance competing priorities and ensure optimal utilization of production resources.
• Coordinate external agencies, freelancers, and production vendors when required.

Stakeholder Coordination

• Act as the primary liaison between business units and production teams.
• Facilitate project kick-off meetings and production briefings.
• Ensure all project requirements, timelines, and deliverables are clearly documented and communicated.
• Manage stakeholder expectations and provide regular project status updates.
• Coordinate approvals and ensure feedback cycles are completed within agreed timelines.

Process Improvement & Governance

• Establish and maintain production traffic processes, SOPs, and workflow standards.
• Implement project tracking methodologies to improve operational efficiency.
• Identify opportunities to streamline production workflows through automation and digital tools.
• Ensure compliance with internal governance, brand standards, and content approval procedures.
• Maintain production documentation, reporting, and audit trails.

Reporting & Performance Management

• Monitor and report on production KPIs including:
• On-time delivery rate
• Project turnaround times
• Resource utilization
• Production capacity
• Workflow efficiency
• Stakeholder satisfaction
• Develop weekly and monthly production dashboards and status reports.
• Provide recommendations to improve productivity and delivery performance.

& Experience

• Bachelor’s Degree in Media, Communications, Project Management, Business Administration, Marketing, or related field.
• Minimum 8 years of experience in traffic management, production operations, project coordination, creative operations, or workflow management.
• Experience within media organizations, government entities, creative agencies, broadcasting, publishing, or large-scale content environments is highly preferred.
• Proven experience managing multiple concurrent projects and cross-functional teams.
• Strong understanding of content production lifecycles and approval workflows.
• Experience coordinating large-scale production schedules and resource planning.

• Content Approval Workflows

• Stakeholder Management

• Vendor & Agency Coordination

• Microsoft Project, Monday.com, Asana, Wrike, Airtable, Trello, or Similar Platforms

Preferred Competencies

• Strong organizational and multitasking skills.
• Excellent communication and stakeholder management abilities.
• Ability to work under pressure and manage competing deadlines.
• Strong problem-solving and decision-making capabilities.
• High attention to detail and operational excellence mindset.
• Experience working in bilingual Arabic-English environments is preferred.