Telesales Executive- Telecom
About This Role
We are looking for an experienced and customer-oriented Telesales Executive who can confidently handle inbound and outbound calls and help achieve sales targets. We are looking for someone who is comfortable speaking with customers, understanding their requirements, and recommending suitable products or services. The role also involves identifying opportunities for cross-selling and up-selling while maintaining a professional and positive customer experience.
Contact existing and potential customers to introduce and promote company products and services
Understand customer requirements and guide them toward suitable solutions
Accurately record customer orders and ensure timely processing
Generate quality leads and coordinate with the sales team when required
Maintain strong relationships with customers to ensure satisfaction and repeat business
Follow up with customers regularly and provide professional support over calls
Use company sales guidelines and communication scripts effectively while handling objections confidently
Achieve assigned sales targets while maintaining a positive customer experience
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1 months ago
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