Telecaller & Customer Support
About This Role
We are looking for an energetic and articulate Telecaller & Customer Support Representative to be the first point of contact for our growing network of international clients. This role is ideal for both experienced professionals and freshers looking to start or grow their career in B2B sales and customer support.
Key Responsibilities:
- Conduct outbound calls to prospective B2B clients to introduce products and services
- Handle inbound customer inquiries and provide accurate information
- Generate and qualify leads and schedule meetings for the sales team
- Maintain and update CRM with client details and call records
- Ensure excellent customer experience and relationship management
- Support the sales team in achieving targets
Requirements:
- Excellent verbal communication and active listening skills
- Confident and professional phone presence
- Positive attitude with the ability to handle rejection
- Willingness to learn and adapt to B2B corporate communication
- Basic computer knowledge (MS Office / CRM tools preferred)
What We Offer:
- Dynamic and fast-paced work environment
- Hands-on training in international B2B sales
- Career growth opportunities
- Supportive team culture
Job Type: Full-time
Pay: Up to AED4,000.00 per month
Application Question(s):
- What is your level of spoken English proficiency? (Basic/ Intermediate/Fluent)
- Will you be able to join immediately?
Work Location: In person
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