PRO cum Client Relations Specialist

Overview

Government & Pro Responsibilities

• Handle all Public Relations Officer (PRO) duties related to government departments.
• Process visas, labor cards, Emirates ID applications, trade licenses, and other immigration/labor-related documentation.
• Coordinate with government authorities such as Immigration, MOHRE, Dubai Economy, and other relevant departments.
• Ensure timely submission and collection of documents.
• Stay updated with UAE labor laws, immigration rules, and regulatory changes.
• Manage online government portals and applications efficiently.

Typing & Documentation

• Perform typing for visa applications, amendments, contracts, and other official documents.
• Prepare, review, and submit documentation accurately.
• Maintain proper records of all processed documents and client files.

Client Relations Responsibilities

• Serve as the main point of contact for clients regarding government-related services.
• Provide clear guidance to clients on procedures, documentation requirements, and timelines.
• Follow up with clients to ensure smooth processing and satisfaction.
• Handle client queries professionally and resolve issues efficiently.
• Build and maintain long-term client relationships.

Qualifications & Requirements

• Minimum 1– 2years of experience in a typing center or consultancy in the UAE (mandatory).
• Strong knowledge of UAE government procedures, immigration processes, and labor regulations.
• Experience handling online government portals (GDRFA, ICA, MOHRE, etc.).
• Good typing skills in English.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and work under pressure.
• Immediate joiners preferred.

Preferred Skills

• Familiarity with trade license processing and company formation procedures.
• Strong client-handling and coordination skills.
• Professional attitude with excellent customer service skills.
• Pay: AED3,500.00 - AED4,000.00 per month