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Tele Sales Consultant - Phoenix

American Express
Phoenix, USA
Full-time
Mid
Hybrid
Discovered 3 weeks ago

Full Job Posting

Qualifications

  • Inside Sales experience conducting outbound sales call preferred.
  • Experience in a cold-calling environment a plus.
  • Consistent record of growing and maintaining business relationships preferred.
  • Experience in a highly regulated industry preferred.
  • Financial and business acumen preferred.
  • Knowledge of the various sales cycles and stages preferred.
  • Navigating through multiple digital platforms and web-based tools.
  • Active listening skills and a consultative approach to client conversations preferred.
  • Strong phone skills with the ability to adapt a message to multiple audiences at various levels preferred.
  • Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Responsibilities

  • Make outbound calls to contact business owners with annual company revenues of $500k to $4M, using target lists provided by American Express.
  • Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products.
  • Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products.
  • Effectively lead pipeline of prospective customers.
  • Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales.
  • Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors.
  • Champion of and for compliance within US SME and GCS.

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