TELE SALES AGENT / CUSTOMER SERVICE
Skills
About This Role
Position: Tele Sales Agent Job Summary
The Tele Sales Agent is responsible for generating sales through outbound and inbound telephone calls, promoting company products or services, maintaining customer relationships, and achieving assigned sales targets.
Key Responsibilities
Make outbound calls to potential and existing customers to promote products or services
Receive inbound calls and handle customer inquiries professionally
Explain product features, pricing, and benefits clearly to customers
Identify customer needs and recommend suitable solutions
Achieve daily, weekly, and monthly sales targets
Maintain accurate customer records and call logs in CRM or Excel
Follow up on leads and convert them into confirmed sales
Handle objections and resolve customer concerns effectively
Coordinate with the sales and operations team for order processing
Ensure compliance with company policies and sales scripts
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