{bc}
Apply
oracle

Technical Writer

Hansen Technologies
Columbia, USA
Full-time
Mid
Onsite
Discovered 2 weeks ago
confluence

Full Job Posting

What You’ll Do

  • You’ll develop eLearning courses and other training content for users of our utility billing platform. Your key responsibilities will include:
  • Design Training Content: Gather information and course elements from developers, internal departments, SMEs (subject matter experts), research institutions, and others.
  • Administrate LMS: Work with the development and project teams to produce release notes, change log entries, blog posts, and other customer-facing content.
  • Brand Enforcement: Act as the team go-to person for document standardization. Apply templates to artifacts produced by the Microsoft suite (Word, PowerPoint, Visio, etc.). Format documents produced by other team members to ensure brand standards are upheld.

What You Bring

  • A degree in Communications, Computer Science, Information Technology, English, or a related field.
  • Strong communication skills — both verbal and written — with fluency in English
  • A practical, solutions-oriented mindset, able to manage ambiguity while remaining structured in your approach.
  • The ability to take in a large amount of technical information and translate it into concise, comprehensible end-user documentation.
  • Experience with XML, CSS, Markdown, Confluence, MadCap Flare or other topic-based authoring platforms a plus.
  • What sets you apart
  • You have a learner’s heart and mind, and an eye for detail.
  • You’re not afraid to ask questions and search for answers.
  • You bring a proactive, “get it done” attitude and are not afraid to roll up your sleeves.
  • Why Join Us?
  • At Hansen, you’ll be part of a diverse, inclusive, and collaborative global team. Our culture is built around values such as People and Family, Treat It Like It’s Your Own, Focused and Committed, and One United Team. We look for people who are curious, respectful, engaged, and keen to work across geographies with talented teams.
  • If you are passionate about talent sourcing, candidate engagement, and supporting a high-quality recruitment process, we’d love to hear from you.
  • Contact Us
  • If you possess the desired skills and enthusiasm, please “Apply Now” via the link or visit our career page.
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Visit our website at hansencx.com for more information.
  • Data Privacy Notice
  • By applying to this role, you consent to Hansen collecting, processing, and storing the information you provide for recruitment purposes. You also agree that your details may be securely retained in our talent database for future opportunities and reference in accordance with applicable data protection regulations.

Preferred Qualifications

  • Experience with XML, CSS, Markdown, Confluence, MadCap Flare or other topic-based authoring platforms a plus.
  • If you possess the desired skills and enthusiasm, please “Apply Now” via the link or visit our career page.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Hansen Technologies

DevOps Engineer

Carlsbad, USA

Discovered 3 days agoFull-time

Software Developer

Pune, IND

Discovered 4 days agoFull-time

Business Development Director

London, GBR

Discovered 5 days agoFull-time

Business Development Director

Carolina, USA

Discovered 5 days agoFull-time

Software Development Manager

Bethlehem, USA

Discovered 1 weeks agoFull-time

Financial Controller

, GBR

Discovered 1 weeks agoFull-time

Partner Manager, Americas

Atlanta, USA

Discovered 1 weeks agoFull-time

Senior Product & Solutions Marketing Manager

Atlanta, USA

Discovered 1 weeks agoFull-time