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Software Development Manager

Hansen Technologies
Bethlehem, USA
Full-time
Manager
Onsite
Discovered 1 weeks ago

Full Job Posting

What You’ll Do

  • Lead and manage product/development teams, providing clear direction, coaching and performance management to deliver business and customer objectives.
  • Provide overall leadership across product implementations, development activities and multiple workstreams, ensuring successful delivery of high-quality solutions.
  • Act as a key point of contact for product design, development and escalated issues, working closely with internal teams and business stakeholders to drive resolution.
  • Understand customer requirements and translate business needs into appropriate product functionality and solutions.
  • Manage project performance, including financial reporting, resource planning, release progress, risks, issues, budgets and delivery schedules.
  • Build strong customer relationships, identify growth opportunities and support pre-sales activity to drive additional revenue and new business.
  • Ensure teams operate in line with established PMO, business and customer processes, including agreed KPIs, SLAs and quality standards.
  • Use data, commercial insight and experience to support decision-making, anticipate risks and implement appropriate mitigation plans.
  • Lead regular stakeholder and internal team discussions around product performance, delivery, growth opportunities and continuous improvement.
  • Support team capability through recruitment, onboarding, goal setting, performance feedback, development and Hansen CIS-B product training.
  • Duties & responsibilities of your role may change from time to time to meet the needs & requirements of the business.

What You Bring

  • Proactive problem solver who uses initiative, data and sound judgement to own issues and drive successful outcomes.
  • Strong collaborative approach, with the ability to build effective relationships across teams and functions.
  • Commitment to continuous improvement, service excellence and delivering high-quality outcomes.
  • Knowledge of AMI interval data, meter reads/file processing and payment vendor processes, including testing and implementation.
  • Utilities or municipalities industry experience is desirable.
  • Proven experience in large-scale software implementation, project/programme management and complex IT environments.
  • Strong knowledge of software development methodologies, systems analysis and project management, including Agile, Waterfall, SDLC and SaaS environments.
  • Strong Agile delivery experience, with experience leading Scrum and/or multidisciplinary development teams.
  • Demonstrated people leadership, with the ability to coach, develop and empower high-performing teams.
  • Excellent stakeholder and customer management skills, with strong written and verbal communication and a focus on customer satisfaction.
  • Strong planning and organisational skills, with the ability to manage multiple priorities, deadlines and competing workstreams in a changing environment.
  • Commercial and strategic mindset, with the ability to identify business needs, opportunities, risks and appropriate solutions.
  • You’re someone who (may) have:
  • Managed large enterprise software applications and implementations.
  • Managed budgetary efforts and reconciliations.
  • Work with internal and external stakeholders on roadmaps and product initiatives.
  • Possess a keen eye for quality, design, and efficiency.
  • Excellent written and presentation skills.
  • Be familiar with various versions of SDLC and Agile as well as Waterfall methodologies.
  • Understanding of CI/CD pipelines and IDEs used within agile and scrum teams.
  • Strategic thinker responsible for implementation of emerging technologies.
  • Can envision and implement architecture decisions.
  • Leadership skills that cross organizations and work areas.
  • Why Join Us?
  • At Hansen, you’ll be part of a diverse, inclusive, and collaborative global team. Our culture is built around values such as People and Family, Treat It Like It’s Your Own, Focused and Committed, and One United Team. We look for people who are curious, respectful, engaged, and keen to work across geographies with talented teams.
  • If you are passionate about talent sourcing, candidate engagement, and supporting a high-quality recruitment process, we’d love to hear from you.
  • Contact Us
  • If you possess the desired skills and enthusiasm, please “Apply Now” via the link or visit our career page.
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Visit our website at hansencx.com for more information.
  • Data Privacy Notice
  • By applying to this role, you consent to Hansen collecting, processing, and storing the information you provide for recruitment purposes. You also agree that your details may be securely retained in our talent database for future opportunities and reference in accordance with applicable data protection regulations.

Preferred Qualifications

  • If you possess the desired skills and enthusiasm, please “Apply Now” via the link or visit our career page.

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