Technical Sales Account Manager
Skills
About This Role
Overview
The Technical Sales Account Manager is a key member of the Middle East & Africa (MEA) Climate Sales team, responsible for supporting the MEA PES Sales & Marketing team in achieving business growth.
The role focuses on managing assigned customer accounts, providing technical application support, and driving sales performance to meet or exceed annual targets.
Key Responsibilities
- Lead and Supports Application needs of the customers/Distributors for PES portfolio
- Demonstrates and serves as Application lead for PES portfolio
- Attends field issues and resolves in conjunction with Sales Account managers.
- Identifies and drives retrofit opportunities in the assigned region.
- Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
- Plays a lead role in driving cross-regional sales in MEA and work with internal employees to penetrate key accounts and aggressively expand relationships
- Develops and implements a comprehensive sales plan (typically more than $5M and less than $10M revenue) that includes new and existing sales strategies for key national accounts
- Establishes productive, professional relationships with key personnel in assigned customer accounts
- Gathers detailed information about accounts, identifies decision-makers, understands strategic business challenges and priorities, and leads team in analyzing information and prioritizing opportunities critical to accounts
- Monitors industry trends and changing regulations to ensure competitiveness and compliance
- Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers expectations
- Ensures professional sales coordination and account planning and resolves possible account ownership issues
- Provides ongoing support to customers ensuring they receive high quality customer service. May provide sales quotes to customers
- Monitors industry trends and changing regulations to ensure competitiveness and compliance Minimum Requirements:
- In Depth Understanding of HVAC Fundamentals and System Design
- Handson experience of Field Application engineering
- Previous experience in account management or Territory sales and display an attitude that is key to success
- Strong OEM & Distributor sales account management and relationship building skills
- Strong analytical and negotiation skills
- Demonstrated record of achievement in a prior sales position
- Strong closing skills
- Proven oral, written, telephone and presentation skills. Strong interpersonal skills
- Ability to learn and retain produce specific information and utilize to position the features and benefits to customers
- Computer literate with knowledge of all Microsoft Office Application especially excel HR Orb FZC LLC Office 108, 1st floor, A block, Saraya Avenue building, Al Garhoud, Dubai, U.A.E Contact: 056 7357 030\| Email: info@hrorb.com \| Visit : www.hrorb.com
- Previous experience within HVAC industry and Building Management Systems
- Prior experience with Electric Motor Controls / Variable Speed Drives
, Skills & Experience
- Bachelor's degree in engineering or equivalent related experience
- 7+ years in HVAC Product Design / Application Engineering experience
- 3+ years of sales experience
- Experience in manufacturing sector in mid/large size Corporation (most preferred) in the fields of HVAC, Building Management Systems, Commercial Refrigeration
- Driving License is a plus (Fuel expense will be reimbursed)
Benefits
- Insurance
- Competitive salary package Travel: Up to 40% within Middle East & Africa region
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