Technical Delivery Manager Revenues and Benefits
Role Overview
Lead technical delivery for business-critical systems supporting Welfare, Revenues and Benefits services across Brighton & Hove.
Help keep essential services resilient, secure, and responsive while supporting controlled system changes and working with suppliers and service colleagues.
Key Skills for This Role
Full Job Posting
About the role
Lead technical delivery for business-critical systems supporting Welfare, Revenues and Benefits services across Brighton & Hove.
Help keep essential services resilient, secure, and responsive while supporting controlled system changes and working with suppliers and service colleagues.
Key responsibilities
- Lead, support, and develop the specialist technical delivery team.
- Help manage system availability, resilience, security, and performance.
- Advise on configuration, testing, release management, access control, data quality, and audit requirements.
- Coordinate controlled system change with service managers, operational teams, IT&D, suppliers, and project colleagues.
- Resolve complex system, data, and supplier issues and make proportionate recommendations.
- Identify improvements to resilience, efficiency, financial controls, and customer experience.
- Contribute to governance, planning, risk management, and assurance for statutory services.
About you
- Bring curiosity, sound judgement, and a practical, inclusive approach to technical delivery.
- Work through complex issues with clarity, resilience, and proportionate judgement.
- Balance service needs, risk, governance, and customer impact when making recommendations.
- Build inclusive working relationships with colleagues, suppliers, and partners and support effective collaboration.
- Relevant transferable experience from another complex service environment is welcomed; no years of experience or degree requirement is stated in the provided text.
Salary
- Advertised salary range is £45,529–£48,738; no pay cadence is stated.
Working hours
- Contractual hours are 37 per week; the basis is flexi hours.
Working arrangements
- The employer offers flexible and hybrid working arrangements.
Benefits
- Benefits include the Local Government Pension Scheme, generous annual leave, learning and development, wellbeing support, and employee benefits.
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