Technical / Admin Coordinator Female

Role overview

Main duties

• Prepare daily and weekly work schedules for Field Service Engineers; maintain engineer qualification and competency records.
• Monitor team productivity and prepare service performance reports; maintain service records, job cards, reports, and technical documentation.
• Coordinate service calls, preventive maintenance, installations, breakdown services, and follow-ups.
• Manage service tool, spare-parts, and inventory records; track allocation and return of tools and equipment.
• Update CRM customer, equipment, service-request, and job-status records; coordinate submission and verification of reports and supporting documents.
• Coordinate service billing documentation with Accounts/Finance and follow up pending service activities through closure.
• Provide administrative and secretarial support; prepare reports, schedules, correspondence, and other management documents.

Qualifications and experience

• Diploma or bachelor's degree in Engineering, Business Administration, or a related field.
• 2–4 years of experience in technical coordination, service coordination, or a similar role.
• Experience in printing, digital printing, packaging, or industrial equipment is an advantage.
• Good knowledge of MS Office, particularly Excel and Word; CRM or service management systems experience is preferred.
• Strong organizational, communication, coordination, and follow-up skills; able to manage multiple tasks in a fast-paced environment.
• Good command of written and spoken English.

Pay

• AED 4,000–4,500 per month.

Work location

• Work location is in person.