oracle
Team Leader
Digitide Solutions
Noida, IND
Full-time
Mid · 5+ years experience
Onsite
Discovered 4 days ago
Full Job Posting
Qualifications
- Bachelor's degree in Business, Finance, or related field; MBA preferred.
- 5+ years of experience in BFSI back‐office operations, with at least 2 years in a supervisory role.
- Strong knowledge of CLM processes and domestic banking regulations.
- Proven ability to lead and motivate a high‐performing team.
- Excellent analytical and problem‐solving skills.
- Effective communication and stakeholder management abilities.
- Proficiency with back‐office software, MS Office, and reporting tools.
- Experience in process improvement methodologies (e.g., Lean, Six Sigma).
- Ability to work under pressure and meet tight deadlines.
- Attention to detail and strong organizational skills.
Responsibilities
- Supervise daily operations of the back‐office team, ensuring SLA compliance.
- Monitor key performance indicators and generate performance reports.
- Coach, mentor, and conduct performance reviews for team members.
- Identify process bottlenecks and implement efficiency improvements.
- Coordinate with client relationship managers to address escalations.
- Maintain accurate documentation and audit trails for all transactions.
- Facilitate training sessions on new tools, regulations, and best practices.
- Drive adherence to compliance, security, and data privacy standards.
- Participate in resource planning and recruitment for the department.
- Promote a culture of continuous learning and teamwork.
Preferred Qualifications
- Bachelor's degree in Business, Finance, or related field; MBA preferred.
About Digitide Solutions
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