Talent Enablement Specialist, Operations

About Dialogue

Role overview

What you will do

• Respond to HR inbox requests and advise employees and managers, resolve HR challenges, and provide a positive employee experience.
• Manage ad hoc requests and provide timely support across Talent & Culture and Talent Enablement activities.
• Act as the first escalation point and back up the Talent Development Coordinator when that colleague is absent.
• Handle employee relations matters with discretion and sound judgment, and conduct exit interviews.
• Maintain and update knowledge documents and policies, and improve employee self-service resources using AI tools.
• Optimize Talent & Culture operational processes for efficiency and scalability.
• Partner with Talent & Culture Business Partners on ongoing initiatives and organizational priorities.

Qualifications

• At least 3 years of HR experience, including employee relations experience.
• High commitment to customer service and results, with a track record of outstanding performance.
• Excellent organizational and detail-orientation skills.
• Excellent verbal and written communication skills in both French and English.
• Preference for candidates comfortable working in a fast-paced and ambiguous environment.

Workplace

• Hybrid work is described as three days per week in the Montreal or Toronto offices; the posting excludes remote roles from this arrangement.

Compensation

• Posted annual pay range is CAD 63,500 to CAD 75,430 for the Montreal office; offer placement depends on relevant experience, skills, and qualifications.

Benefits

• Depending on role and employment status, benefits may include virtual care and mental health support, insurance, health spending and dental coverage, fitness reimbursement, vacation and wellness days, and a volunteer day.
• Other listed benefits include work abroad up to four weeks per year, incentive plans, referral bonuses, RRSP matching, learning resources, mentorship, and optional parental leave top-up.