Table Games Floor Supervisor
Full Job Posting
Lead the Action. Support the Team. Elevate the Player Experience.
We're looking for engaging and customer-focused Table Games Floor Supervisors to help lead gaming operations at The Brook. In this role, you'll oversee table game activity, support dealers, ensure regulatory compliance, and create a fun, welcoming experience for our players. From monitoring game integrity and resolving guest concerns to coaching team members and supporting daily pit operations, you'll play a key role in the success of our gaming floor.
But this isn't just a job - it's being part of something bigger.
We are a 100% employee-owned company that proudly gives 35% of our revenue to charitable causes . When you work here, you're part of a team that creates memorable guest experiences while helping make a positive impact in the community.
What You'll Do
Supervise table games operations and support dealers throughout each shift
Monitor player and dealer activity to ensure game integrity and regulatory compliance
Maintain table funds, process fills and credits, and safeguard gaming assets
Resolve guest concerns professionally while delivering exceptional customer service
Coach, support, and provide direction to dealers and table games team members
Communicate operational updates and gaming activity to management
Ensure compliance with NH gaming regulations, company policies, and internal controls
Complete operational paperwork, player ratings, and shift documentation
Promote a fun, friendly, and welcoming atmosphere for guests and team members
Help maintain a clean, safe, and organized gaming environment
What We're Looking For
At least one year of table games dealing experience required
Prior floor supervision or leadership experience is a plus
Friendly, outgoing, and customer service-oriented personality
Enjoys interacting with guests and helping create a fun gaming experience
Strong leadership, communication, and decision-making skills
Ability to remain professional and composed in a fast-paced environment
Knowledge of table games operations and gaming procedures
Dependable, team-oriented, and motivated to lead by example
Must be at least 18 years of age
Must be able to obtain and maintain a Primary GOC License
The Brook will cover the initial licensing fee; renewal fees are the responsibility of the employee
Must be available to work Sundays , as well as Swing and Night shifts
Why Join Us
100% employee-owned - your work supports your team
35% of revenue goes to charity - your job makes a difference
Fast-paced, collaborative gaming environment
Opportunities for leadership growth and career advancement
Be part of a team that values professionalism, teamwork, and fun
About The Brook
Parent group profile
Eureka Casino Resort
Employee-owned casino resort company serving hotel, gaming, dining, and entertainment guests.
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