Hospitality Training Coordinator
Full Job Posting
What You'll Do
Coordinate and schedule training programs across all Food & Beverage positions
Conduct new hire orientation and onboarding for department team members
Develop, update, and maintain training materials, manuals, and checklists
Train, coach, and evaluate departmental trainers to ensure consistency
Monitor trainee progress and provide ongoing feedback and support
Ensure compliance with service standards, health and safety requirements, and alcohol service regulations
Train team members on POS systems, service procedures, and operational best practices
Partner with management to identify training opportunities and improve performance
Maintain training records, certifications, and onboarding documentation
Serve as a resource for Food & Beverage staff on procedures, standards, and guest service excellence
What We're Looking For
Minimum 2 years of Food & Beverage experience
Prior training, leadership, or supervisory experience preferred
Strong communication, coaching, and organizational skills
Knowledge of restaurant operations, bar service, and guest service standards
Experience with POS systems; MICROS experience preferred
Understanding of food safety, health regulations, and responsible alcohol service
Ability to work flexible schedules and thrive in a fast-paced environment
Must be 21 years of age or older
TIPS or equivalent certification preferred
Why Join Us
100% Employee-Owned – Your contributions directly impact the success of the company and your fellow employee-owners
35% of Revenue Supports Charitable Causes – Make a difference through the work you do every day
Lead and Influence Growth – Play a key role in developing future hospitality professionals
Dynamic, High-Energy Environment – No two days are the same
Career Advancement Opportunities – Grow your leadership skills within a people-focused organization
Culture of Service and Excellence – Work alongside teams committed to delivering unforgettable guest experiences
About The Brook
Parent group profile
Eureka Casino Resort
Employee-owned casino resort company serving hotel, gaming, dining, and entertainment guests.
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