Systems Engineer

Role overview

Key responsibilities

• Install, upgrade, and manage infrastructure platforms, hardware, software, servers, applications, networks, storage, directory services, security, and authentication solutions.
• Deploy, maintain, and monitor infrastructure across on-premises and public cloud platforms, including VMware, AWS, and Azure.
• Integrate solutions with the broader stack while maintaining security, compliance, and resiliency.
• Manage backup and replication and support data protection, disaster recovery, failover, and high availability.
• Document infrastructure maintenance and troubleshooting processes and transfer knowledge to operational teams.
• Collaborate with technical colleagues and vendors; provide third-level support and investigate recurring issues.

Experience and education

• At least 3 years as a systems administrator, network administrator, or DevOps engineer and at least 5 years in IT.
• Bachelor’s degree in Computer Science or related discipline, or equivalent education, certifications, training, or work experience.
• Experience building and managing server, storage, and network technologies in a hybrid-cloud enterprise environment.

Technical and professional skills

• Knowledge of Windows and Linux in virtualized environments; demonstrated scripting experience with PowerShell or Python.
• Knowledge of Microsoft technologies, VMware VCF/vSphere, AWS, and Azure for deployment and administration.
• Understanding of TCP/IP, Layer 2 and Layer 3 networking, and firewall policies and rules.
• Communication, organization, prioritization, planning, critical thinking, and stakeholder skills; ability to maintain confidentiality.
• Certifications in Microsoft, AWS, VMware, Cisco, Palo Alto, or ITIL are assets; experience with related tools and financial systems is also an asset.

Working conditions and location

• Requires travel within the GTA and occasional evening or weekend work, sometimes with little advance notice.
• Primary location is DUCA’s corporate office at 4950 Yonge Street, Toronto, Ontario.

Employment and compensation

• Employment status is full-time; standard hours are 38 per week.
• Annual salary range is $64,023 to $80,029, with actual base salary dependent on job-related factors; the role may be eligible for discretionary bonuses.