{bc}
Apply
indeed

Systems Administrator

DUCA Credit Union Ltd.
Toronto, CAN
Full-time
Onsite
Discovered 1 months ago
Systems administrationServer and endpoint operating systemsWindows ServerLinux serversVMwarePublic cloud or hybrid cloud

Full Job Posting

About DUCA

DUCA is a credit union serving more than 85,000 members through branches and digital, phone, and mobile services.

The organization describes its philosophy as “profits with a purpose” and highlights community initiatives and member-focused financial services.

Role purpose

The Systems Administrator maintains, upgrades, and supports DUCA information technology systems and processes in line with organizational standards and strategies.

The role is a primary escalation point for second-level help desk support, guides Technical Support Analysts, and participates in IT infrastructure projects.

Key accountabilities and duties

  • Install, configure, test, maintain, and support server and endpoint operating systems, applications, and system management tools.
  • Monitor endpoint alerts, inventory, reports, configuration states, errors, failures, and alert indicators.
  • Maintain security patching processes and schedules with the Cybersecurity team.
  • Administer user access to network, data, and application resources, maintaining security and process compliance.
  • Manage Active Directory, Entra ID, Group Policy, and certificates.
  • Monitor backup and disaster recovery health and readiness, and participate in recovery exercises.
  • Maintain configuration and process documentation; assist with IT infrastructure projects.
  • Work with third-party vendors and provide second-level support to internal customers and help desk employees.
  • Coordinate with fellow Systems Administrators and participate in knowledge sharing.

Experience and education

  • At least 1 year as a Systems Administrator or equivalent, and at least 3 years in the IT field.
  • Post-secondary education in Computer Science or a related technical discipline, or equivalent work experience.
  • Experience administering VMware virtualized server environments with Windows and Linux servers, and public or hybrid cloud server environments.
  • Experience imaging, deploying, upgrading, and supporting Windows 10/11 workstations.
  • Experience with patch management, including security releases, version upgrades, and system image lifecycles.
  • Experience using and configuring ITSM solutions such as ServiceNow or Freshservice.
  • Experience with Palo Alto firewalls and Cisco Layer 2 and 3 switches.

Additional assets

  • Microsoft, AWS, VMware, Cisco, Palo Alto, and/or ITIL certifications are considered an asset.
  • Experience with financial systems and software and ITIL processes, including incidents, requests, and asset processes, is listed as an asset.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at DUCA Credit Union Ltd.

Member Service Representative (Full-Time)

Guelph, CAN

Discovered 5 days agoFull-time

Credit Manager, Business Banking and Specialized Lending (12-month Contract)

Toronto, CAN

Discovered 1 weeks agoTemporary

Technical Support Analyst

Toronto, CAN

Discovered 3 weeks agoFull-time

Systems Engineer

Toronto, CAN

Discovered 1 months agoFull-time

Member Service Representative (Full-Time)

Burlington, CAN

Discovered 1 months agoFull-time

Director, Relationship Management, Foreign Exchange

Toronto, CAN

Discovered 1 months agoFull-time