Systems Administrator- Fleet Operations Engineering
Role Overview
Systems Engineer on Apple's Fleet Operations Engineering team supporting large-scale compute infrastructure.
The Operations Center monitors events, manages incidents, and coordinates resolution efforts.
The team supports services including Apple Pay, iCloud, Music, TV, Maps, News, FaceTime, and Siri.
Key Skills for This Role
Full Job Posting
Role overview
Systems Engineer on Apple's Fleet Operations Engineering team supporting large-scale compute infrastructure.
The Operations Center monitors events, manages incidents, and coordinates resolution efforts.
The team supports services including Apple Pay, iCloud, Music, TV, Maps, News, FaceTime, and Siri.
Responsibilities
- Investigate, identify, and implement solutions to infrastructure issues.
- Collaborate with internal and external teams and customers through email, chat, and conference calls.
- Recommend process improvements that enhance customer experience, operational efficiency, and workflows.
- Drive automation and continually improve repetitive operational processes.
- Support infrastructure uptime and coordinate incident resolution through the Operations Center.
Minimum qualifications
- At least 3 years of experience building, automating, analyzing, and troubleshooting critical large-scale Linux servers in virtual and physical environments.
- Extensive Linux experience, especially Oracle Linux, RHEL, or CentOS.
- Experience with GitHub, KVM, Docker, Kubernetes, and configuration management systems.
- Understanding of Linux system security and encryption; experience with either Python or Go.
- Experience with bare-metal servers and understanding of Linux operating system hardware.
- Strong debugging across application, network, and host layers, plus a firm understanding of networking protocols.
- Deep understanding of information security, regulatory compliance, IPTables, and SELinux.
- Ability to perform root cause analysis and quickly resolve or mitigate issues.
- Excellent verbal and written communication skills; flexibility to work shifts.
Preferred qualifications
- BE or B.Tech in IT or Computer Science is preferred.
- Puppet or Ansible automation and configuration management skills are preferred.
- Kernel debugging familiarity is a plus.
- A self-starter who is motivated to learn, works comfortably in a team, and demonstrates ownership and urgency.
About Apple
Apple describes a culture centered on innovation, diverse ideas, and improving customer experiences.
Apple states that accessibility is a fundamental human right and is reflected in its culture, benefits, and digital tools.
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