Systems Administrator- Fleet Operations Engineering

Role overview

Responsibilities

• Investigate infrastructure issues and implement solutions with teams and customers.
• Monitor events and coordinate resolution efforts through the Operations Center.
• Support large-scale infrastructure underpinning services such as Apple Pay, iCloud, Apple Music, Apple TV, Maps, News, FaceTime, and Siri.
• Recommend processes that improve customer experience, operational efficiency, and workflows.
• Drive automation and process improvements, including reducing repetitive work.
• Collaborate with internal and external teams through email, chat, and conference calls.

Minimum qualifications

• 3+ years of experience building, automating, analyzing, and troubleshooting critical large-scale Linux servers in virtual and physical environments.
• Extensive Linux experience, especially with Oracle Linux, RHEL, CentOS, or similar systems.
• Experience with GitHub, KVM, Docker, Kubernetes, and configuration management systems.
• Understanding of Linux security and encryption; experience with either Python or Go.
• Experience with bare-metal servers and an understanding of Linux hardware.
• Strong debugging across application, network, and host layers, and a firm understanding of networking concepts and protocols.
• Deep understanding of information security, regulatory compliance, IPTables, and SELinux.
• Ability to conduct root cause analysis and resolve or mitigate issues; excellent written and verbal communication.
• Flexibility to work shifts.

Preferred qualifications

• BE/B.Tech in IT or Computer Science is preferred.
• Puppet or Ansible automation and configuration management experience is preferred.
• Kernel debugging familiarity is a plus.
• Self-starting motivation, willingness to learn, team comfort, ownership, and urgency are valued.

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