System Administrator

About This Role

Job Summary

System Administrator with solid experience in IT support, server administration, networking, and office infrastructure. Skilled in managing Windows environments, virtualization platforms, hosting systems, and providing cross-platform support (Windows & macOS) to ensure reliable and secure IT operations.

Key Responsibilities

• Provide end-user technical support (Level 1 & 2) for hardware, software, and network-related issues.
• Install, configure, and troubleshoot Windows and macOS systems, including user profiles and applications.
• Manage office IT infrastructure, including desktops, laptops, printers, scanners, and AV/meeting room systems .
• Provide on-site and remote user support.
• Perform routine system checks and maintenance tasks
• Administer Windows Server services (AD, GPO, DNS, DHCP).
• Create and manage user accounts, permissions, and access controls.
• Deploy and maintain virtual machines using Microsoft Hyper-V
• Support mail server troubleshooting (logs, ports, SSL issues)
• Maintain hosting environments via cPanel / WHM.
• Perform system updates, patching, and security hardening
• Monitor server health, disk usage, and security
• Troubleshoot mail server issues (SMTP, IMAP, spam filtering)
• Perform regular backups , restoration testing, and disaster recovery preparation
• Perform system updates and security checks
• Assist in network setup and troubleshooting (Routers, Switches, IP addressing, connectivity issues)
• Maintain and track IT assets inventory (hardware, software licenses, accessories)
• Handle employee onboarding and offboarding.

Skills

• Strong IT support and troubleshooting skills (hardware, OS, applications, networking)
• Windows Server Administration
• Hyper-V Virtualization
• cPanel / WHM
• Email systems management
• IT asset management and inventory tracking
• User lifecycle management (onboarding & offboarding)
• Networking (TCP/IP, DNS, DHCP, VLAN basics, troubleshooting) Backup & recovery
• macOS support and user administration
• Backup and disaster recovery processes
• System monitoring and performance optimization

Experience

• 2–4 years in System Administration / IT

Education

• Bachelor’s Degree in Computer Science or any related field