Support Engineer
Skills
About This Role
Overview
Greetings from Linnk Group!
Job Title: Smart City Solution Support Engineer (Azure Focus)
Contract / Full-time
Contract : Yearly renewable
About the Role
We are hiring a
Smart City Solution Support Engineer
to support large-scale digital platform initiatives in Qatar.
This is a
customer-facing role
requiring strong communication skills and hands-on experience with
cloud platforms, particularly Microsoft Azure
.
You will play a critical role in onboarding, supporting, and optimizing Smart City solutions across government entities and partners, ensuring seamless service delivery, platform performance, and stakeholder satisfaction.
Key Responsibilities
- Support integration and operations of Smart City solutions on a centralized digital platform, ensuring alignment with architecture, governance, and cloud standards.
- Act as the
- first point of contact
- for technical support, troubleshooting platform, application, and integration issues.
- Provide
- customer-facing support
- to government entities, partners, and end users, ensuring clear communication and timely resolution.
- Assist in onboarding activities including configuration, deployment, validation, and go-live support.
- Collaborate with system integrators, solution providers, and internal teams to ensure seamless data flow and interoperability.
- Monitor system health, performance, and usage trends using dashboards and cloud monitoring tools.
- Manage incidents, service requests, and escalations, ensuring adherence to SLAs and KPIs.
- Maintain accurate documentation of integrations, issues, and resolutions for knowledge sharing.
- Contribute to continuous improvement initiatives, including automation and process optimization.
- Support platform upgrades, testing, and validation of new features before release.
Technical Skills
- Strong experience with
- cloud platforms (preferably Microsoft Azure)
- Hands-on expertise in:
- Application support & troubleshooting
- API integrations & middleware
- SQL / database querying
- Log analysis and system diagnostics
- Familiarity with enterprise platforms, smart city ecosystems, or large-scale government digital solutions
- Understanding of networking fundamentals and system integration
How to Apply
If you are interested, please share your CV with
surjith.cm@linnk.com.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
L1 & L2 Support Engineer – OMNIA and Tolling Systems
Madre Integrated Engineering · Doha
We are looking for an experienced L1 & L2 Support Engineer to provide operational and technical support for OMNIA Traffic Management Systems and Tolling Back-Office Systems . The role involves real-time monitoring, incid
Skills
2 days ago
Apply Now↗Apply Now ↗L1 & L2 Support Engineer
Arab Solutions · Doha
Provide 24/7 support for monitoring systems, perform troubleshooting, manage change requests, and ensure compliance with safety and quality standards.
Skills
5 days ago
Apply Now↗Apply Now ↗Support Engineer
Snoonu · Doha
🚀 Welcome to Your Next Adventure! The ideal candidate has to be passionate for technology, customer service, and metrics. This is an opportunity to oversee critical technical operations for our organization and help sha
Skills
5 days ago
Apply Now↗Apply Now ↗L1 & L2 Support Engineer (ITS & Tolling)
Mannai Corporation · Doha
Role: L1 & L2 Support Engineer (ITS & Tolling) #### Business Unit: Mannai Technologies #### Job Description: The L1 & L2 Support Engineer provides 24/7 operational and technical support for the OMNIA Traffic Management S
Skills
5 days ago
Apply Now↗Apply Now ↗L1 & L2 Support Engineer (OMNIA and tolling experience must )
Arab Solutions · Doha
Job Title: L1 & L2 Support Engineer Job Summary The L1 & L2 Support Engineer is responsible for delivering first- and second-level operational and technical support for the OMNIA Traffic Management System and Tolling Bac
Skills
6 days ago
Apply Now↗Apply Now ↗IT Support Engineer
LanceSoft Middle East · Doha
We have a new opportunity for " IT Support Engineer " with our client. Interested candidates send me your CV to prave.p@lancesoft.com Title : IT Support Engineer Location: Doha, Qatar Duration : 1 Yr-Extend Job descripti
Skills
6 days ago
Apply Now↗Apply Now ↗Technical Support Engineer
Confidential Company · Doha
Provide first and second level IT support, resolve technical issues, ensure customer satisfaction, and maintain service quality in a fast-paced environment.
Skills
1 weeks ago
Apply Now↗Apply Now ↗Senior Technical Support Engineer – Dell & VMware Technologies
Xpendless Technology · Doha
We are seeking a highly skilled and experienced Senior Technical Support Engineer with strong hands-on expertise in Dell infrastructure solutions and VMware technologies. This role is intended for a high-level technical
Skills
1 weeks ago
Apply Now↗Apply Now ↗IT Support Engineer
Technocare trading & Service · Doha
IT Support Engineer Provide comprehensive IT support services for the maintenance and upkeep of existing and new office networks, computers, servers, PCs, laptops, and network devices for our clients across Qatar. Diag
Skills
1 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required