Supervisor - Workforce Administration

About Wynn Al Marjan Island

About the Position

Responsibilities

• Supervise the Workforce Administration team in preparing accurate and timely rosters using the company's roster technology system.
• Liaise with department heads and operations managers to assess labor needs and resolve workforce-related issues.
• Oversee the processing of all relevant documentation and ensure administrative requirements are completed efficiently.
• Provide employees with guidance and support on labor-related and payroll policies and procedures.
• Ensure compliance with HR and departmental policies, as well as the company's Code of Conduct.
• Deliver prompt, efficient, and courteous service to all internal customers.
• Identify opportunities to improve Workforce Administration processes and implement best practices.
• Train and mentor team members while fostering a collaborative, high-performance work environment.
• Prepare regular reports on workforce metrics and scheduling efficiency for management review.

About You

• Bachelor's degree.
• A minimum of 3-5 years of experience in workforce scheduling or administration, including at least 1-2 years in a supervisory or team leadership role.
• Advanced proficiency in Microsoft Excel is essential.
• Strong communication, organizational, and leadership skills.
• A high level of attention to detail, maturity, and trustworthiness.
• Ability to work effectively under pressure and respond promptly to operational demands.
• A confident and approachable manner, with the ability to build positive relationships across departments.
• Proven ability to manage and develop a team.

Benefits

• Attractive salary paid in Dirhams (AED).
• Excellent leave policy, healthcare package, incentive programs, and other employee benefits.