Supervisor-Housekeeping
Role Overview
Supports daily housekeeping activities and coordinates room readiness and quality across hotel teams.
Key Skills for This Role
Full Job Posting
Role overview
Supports daily housekeeping activities and coordinates room readiness and quality across hotel teams.
Responsibilities
- Inspect cleaned guest rooms, public areas, and pool areas for quality standards.
- Run sold-room reports, verify room status, identify discrepant rooms, prioritize cleaning, and update departing-room status.
- Assist housekeeping management with daily activities and coordinate with engineering, front office, and laundry.
- Document and resolve room discrepancies with the front desk; prepare and communicate room-assignment changes.
- Communicate issues to the next shift and complete required paperwork.
- Assist with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
- Follow safety and security policies, complete safety training, and report maintenance problems, hazards, accidents, or injuries.
- Welcome guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
- Maintain confidentiality, protect company assets, uphold quality standards, and communicate professionally.
Qualifications and physical requirements
- Preferred: at least one year of related work experience and at least one year of supervisory experience.
- A high school diploma or GED equivalent is preferred.
- Must be able to move and place up to 55 pounds without assistance and heavier objects with assistance; push and pull loaded carts or machinery over uneven surfaces.
- Must be able to stand, sit, kneel, or walk for extended periods and perform reaching, bending, twisting, pulling, and stooping movements.
- Must be able to use computers or point-of-sale systems and read and visually verify information in varied formats.
Work arrangement
- Full-time role at the Riyadh property; the posting states it is not remote.
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