Supervisor-Banquet Operations

Position summary

Banquet operations and guest service

• Inspect staff grooming and attire and address deficiencies.
• Communicate with guests, employees, and departments to meet guest needs and respond to special banquet event arrangements.
• Set up banquet rooms and areas, ensuring cleanliness and correct furniture and equipment setup.
• Inspect and maintain table settings for cleanliness, neatness, group requirements, and company standards, and resolve problems.
• Record pertinent information in the department logbook.

Staff and workplace responsibilities

• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Build positive working relationships and support the team in reaching common goals.
• Follow company, safety, and security policies; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
• Maintain a clean and professional appearance, protect confidential information and company assets, and provide courteous guest service, including assistance to individuals with disabilities.
• Communicate professionally, answer telephones using appropriate etiquette, and ensure quality expectations are met.
• Perform physical duties including extended periods standing, sitting, or walking; handling objects; navigating uneven surfaces and stairs; and bending, reaching, and twisting.
• Perform other reasonable job duties as requested.

Preferred qualifications

• High school diploma or G.E.D. equivalent is preferred.
• At least 1 year of related work experience is preferred.
• At least 1 year of supervisory experience is preferred.
• No license or certification is specified.

Work arrangement

• Full-time position located at the Lusail, Qatar property; the description states it is not remote.