Supervisor-Banquet Operations
Role Overview
Ensure banquet staff work together and provide service that meets guest needs and company standards.
Respond to special event arrangements and coordinate with guests, employees, and departments.
Key Skills for This Role
Full Job Posting
Position summary
Ensure banquet staff work together and provide service that meets guest needs and company standards.
Respond to special event arrangements and coordinate with guests, employees, and departments.
Banquet setup and service
- Set up banquet areas and rooms, ensuring cleanliness and suitable furniture and equipment placement.
- Inspect and maintain table setups for cleanliness, neatness, group requirements, and company standards; resolve problems.
- Document pertinent information in the department logbook.
Team supervision and guest care
- Assist management with hiring, training, scheduling, evaluation, counseling, discipline, motivation, and coaching.
- Build positive working relationships and support the team in reaching common goals.
- Welcome guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
- Communicate clearly and professionally, answer telephones appropriately, and maintain confidentiality and company assets.
Safety and working conditions
- Follow company, safety, and security policies; report accidents, injuries, and unsafe work conditions and complete safety training and certifications.
- Meet quality standards and maintain a clean, professional appearance.
- Work may involve extended standing, sitting, or walking; lifting objects up to 50 pounds without assistance and over 75 pounds with assistance; and moving on uneven surfaces and stairs.
Preferred qualifications
- High school diploma or G.E.D. equivalent preferred.
- At least 1 year of related work experience preferred.
- At least 1 year of supervisory experience preferred.
Work details
- Full-time, non-management position in the Food and Beverage & Culinary category.
- Work location is the hotel in Lusail, Qatar.
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