Store Associate

Role overview

Stores planning and people management

• Take stock at prescribed intervals and monitor inventory according to standards.
• Plan, direct, and control day-to-day stores activities.
• Coordinate with hotel departments to support cooperation, productivity, morale, operational effectiveness, and guest service.
• Ensure team training on safety provisions.
• Motivate and develop the team and support efficient service delivery.

Financial and inventory management

• Review stores to improve productivity, identify slow-moving and non-moving items, reduce spoilage and wastage, and improve material handling.
• Recommend inventory levels to Finance and obtain approval.
• Identify optimal and cost-effective use of resources and educate the team on resource use.

Operational management

• Order required goods and maintain optimal stock levels.
• Check par-stock levels and place orders accordingly.
• Coordinate with Finance to track supplier lead times.
• Ensure expiry dates are checked and expired goods are discarded according to process.
• Receive goods according to specifications and reject non-conforming goods.
• Ensure records are maintained for goods received, goods issued, stock quantities, and approved or rejected goods.

Qualifications

• Bachelor's degree or diploma in hotel management, supply chain management, logistics, materials management, or a related field.
• At least 1–2 years of relevant stores, inventory, materials management, or procurement experience.
• Hospitality experience is preferred.
• Good knowledge of inventory management, stock control, receiving, issuing, and storage procedures.
• Strong understanding of FIFO/FEFO, par-stock levels, expiry management, and stock rotation.

Managerial qualities

• Leadership through persuasion and motivation, along with responsibility, confidence, drive, and tenacity.
• Ability to enhance organizational performance and clearly delegate tasks and responsibilities.
• Ability to think strategically, inductively, and creatively and recognize other people's ideas.

Additional information

• The employer describes discounted hotel rates, learning programs, growth opportunities, and participation in corporate social responsibility and ESG activities.