Room Attendant
Role Overview
• Clean and maintain guest rooms, public areas, and exterior areas to brand standards, ensuring they are well-presented at all times.
• Report maintenance defects in guest rooms, public areas, and back of house through KnowCross.
• Adhere to all brand standards and quality audit standards throughout the hotel.
• Ensure compliance with Health and Safety standards when handling cleaning materials.
• Provide exceptional customer care, maintaining a friendly and helpful attitude even when faced with challenges.
• Assist with other tasks to support the housekeeping team as required.
• Attend all required training sessions and continuously improve your skills and knowledge.
Key Skills for This Role
Full Job Posting
About Accor and the Hotel
Accor is a worldwide leader that welcomes employees as they are and supports growth and learning every day.
Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments.
Ibis Doha offers an affordable yet stylish stay combined with a central location.
Adagio Doha offers a home away from home in a modern and design-led setting.
The hotel is located 15 minutes from Hamad International Airport, close to Msheireb Downtown and Souq Waqif.
Guests can sample international cuisine at Charlie's Corner, featuring Italian, Asian, Arabic and Indian cuisine, burgers, and handcrafted artisanal pizzas.
Guests can relax in the Infiniti pool and hi-tech gymnasium.
Job Description
- Clean and maintain guest rooms, public areas, and exterior areas to brand standards, ensuring they are well-presented at all times.
- Report maintenance defects in guest rooms, public areas, and back of house through KnowCross.
- Adhere to all brand standards and quality audit standards throughout the hotel.
- Ensure compliance with Health and Safety standards when handling cleaning materials.
- Provide exceptional customer care, maintaining a friendly and helpful attitude even when faced with challenges.
- Assist with other tasks to support the housekeeping team as required.
- Attend all required training sessions and continuously improve your skills and knowledge.
Qualifications
- Previous housekeeping experience in a hotel environment is preferred.
- Excellent communication and organisational skills, with good problem-solving abilities.
- Physical fitness to stand, lift, push and pull for extended periods.
- Attention to detail and commitment to maintaining high cleanliness standards.
- Flexibility to work varying shifts, including weekends and holidays.
- Knowledge of proper cleaning techniques and safe handling of chemicals.
- Proficiency in English; additional languages beneficial.
- Ability to work efficiently in a fast-paced environment, managing multiple tasks.
- Positive attitude and adaptability to challenging situations.
What is in it for you
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through Accor Academies.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference through Corporate Social Responsibility activities.
Diversity and Inclusion
Accor is an inclusive company and aims to attract, recruit and promote diverse talent.
The working environment provides trust, respect, and integrity.
Diversity and inclusion are celebrated, and privacy and personal information are protected.
Accor ensures fair treatment and a workplace free from discrimination and harassment.
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