Staff Product Manager - QuickBooks Workforce (Benefits & Insurance)

Overview

What You'll Do

• Define the end-to-end product vision, strategy, and roadmap for Benefits & Insurance Services.
• Establish a single source of truth for benefits data, including enrollment, eligibility, carrier integrations, and compliance.
• Set and track objectives for adoption, retention, and compliance accuracy.
• Design and ship AI-native benefits management experiences.
• Partner with Data Science and Engineering on AI evaluation frameworks, trust thresholds, and human-in-the-loop controls.
• Drive high-quality product delivery across multiple domains and cross-functional teams.
• Translate regulatory and insurance requirements into clear user stories, roadmaps, and product experiences.

Qualifications

• Bring 5+ years of product management experience and a record of shipping products with measurable business outcomes.
• Own end-to-end product experiences across multiple products, domains, or capabilities.
• Have experience defining strategy for an offering that drove business growth.
• Use AI tools daily and apply AI/ML or agentic AI to high-stakes workflow automation.
• Partner with engineering on technical decisions, architecture, and AI/ML-powered features.
• Hold an undergraduate degree in technology, business, or a related field, or have equivalent professional experience.

Strongly Preferred

• Expertise in benefits administration, insurance, payroll, HR, or adjacent regulated SaaS workflows.
• Experience with HCM, benefits, insurance, payroll, or HR platforms.
• MBA, CPA, or advanced degree.

Compensation

• Expected base pay range for Mountain View: $188,500-$255,000.
• San Francisco Bay Area pay range: $188,500-$255,000.
• The position may be eligible for cash bonus, equity rewards, and benefits.