Sr. IT Product Analyst

Position summary

Major responsibilities

• Build working knowledge of portfolio applications, processes, boundary systems, and related processes.
• Partner with product owners on product roadmaps and vision, taking ownership of technical debt.
• Translate key users' business processes and needs into technical requirements and system solutions.
• Groom prioritized backlogs into user stories ready for future sprint iterations.
• Work with enterprise and SBU platform and architecture teams to validate technical designs and estimate development effort.
• Participate in Scrum ceremonies and provide technical and functional input to development, testing, and deployment.
• Ensure timely, efficient, high-quality delivery of incremental functionality.
• Author and maintain capabilities maps, systems and interfaces maps, options analyses, business requirements, and key-feature documentation.
• Oversee application and interface maintenance, including audit and controls, disaster recovery, platform patching and upgrades, security updates, and accessibility protocols.
• Monitor aging and escalated tickets, support incident resolution, and ensure root-cause analysis and problem management for recurring issues.
• Focus solutions on business value and base incident resolution on root-cause findings.
• Coordinate regression testing and partner with DevOps on application health and performance.

Work arrangement

• Work onsite Monday through Thursday; on Fridays, choose a work location based on work needs.

Requirements

• Strong financial acumen and ability to understand end-to-end processes affecting financial flows.
• Ability to understand business needs and translate them into technical requirements and solutions.
• Ability to work with product owners, business users, architecture and platform teams, development, and support teams.
• Ability to oversee technical roadmaps, development delivery, and stabilization and support of business-critical applications.
• Ability to author and maintain product and technical documentation, including capabilities and systems/interface maps, options analysis, business requirements, and key features.